Your privacy
matters.
How information submitted through our website is handled.
Effective date: November 13, 2026
MSC Design LLC (“MSC Design,” “we,” “us,” or “our”) operates mscdesignmn.com and provides custom 3D printing, laser engraving, and design services from Minnesota, United States. This Privacy Policy explains how we handle personal information when you use our website or contact us.
Information we collect
When you submit a contact message or request a quote, we receive information you choose to provide, including your name, email address, optional phone number, requested service, project description, and any reference files you upload. We may also receive information you send in follow-up emails. Our website hosting provider may process technical information such as IP addresses, browser details, and request logs for website operation and security.
How we use information
We use this information to respond to inquiries, review project feasibility, prepare quotes, communicate about requested work, maintain business records, and protect our website against spam and misuse. We do not sell personal information or use quote submissions for unrelated promotional email campaigns without appropriate permission.
Service providers and email confirmations
Our website is hosted by Netlify, which processes and stores website form submissions and uploaded files. We use Porkbun for our business email and Resend to send transactional confirmation emails acknowledging receipt of website requests. These providers may process information needed to provide their services, subject to their own privacy and security practices. We may disclose information when required by law or to protect our rights and services.
Cookies and website technology
We do not currently operate an advertising pixel, third-party behavioral advertising program, or a dedicated marketing analytics service on this website. Our hosting and security providers may use necessary technical mechanisms and logs to operate and protect the site. If we add analytics, advertising, or online checkout features, we will update this policy as appropriate.
Reference files and sensitive information
Only submit designs, images, and other files you have the right to share. Please do not submit payment card information, passwords, Social Security numbers, government identification numbers, medical records, or other sensitive information through our forms. Files submitted for a quote may be reviewed to evaluate your request.
Retention and security
We retain inquiry messages, project files, and related correspondence for as long as reasonably necessary to respond to requests, manage projects, maintain appropriate business records, resolve disputes, or comply with legal obligations. Retention periods vary depending on the request and applicable requirements. We use service providers and reasonable administrative measures to help protect information, but no online system is completely secure.
Your choices and requests
You may ask us to access, correct, or delete personal information associated with your inquiry, subject to legal or legitimate business retention requirements. To make a request, email contact@mscdesignmn.com. We may need to verify your request before acting on it. Depending on where you live, additional privacy rights may apply.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to this policy
We may revise this policy as our website, services, or legal obligations change. The effective date above will be updated when we make material changes.
Contact
MSC Design LLC
Minnesota, United States
contact@mscdesignmn.com
mscdesignmn.com